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Privacy Policy

Effective Date: July 8, 2026

DoubleQ ("DoubleQ," "we," "us," or "our"), operated by Golden Wilds Studio LLC, provides a mobile application for tracking dog agility competition results, training, and titles (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using DoubleQ, you agree to the practices described in this policy.

We built DoubleQ to be simple and private: we collect only what the app needs to work, we do not sell your data, and we do not use advertising or third-party analytics trackers.

1. Information We Collect

Account information. When you create an account, we collect your email address and a password. Authentication is handled by our infrastructure provider, Supabase. We never see or store your password in plain text.

Content you provide. DoubleQ stores the information you enter to use the app, including:

  • Dog profiles (names, breeds, and photos you upload)
  • Competition runs and results (dates, venues, classes, placements, scores, and course map photos you upload)
  • Training session records
  • Titles and qualification progress
  • Feedback you submit through the in-app feedback form

Automatically collected information. Like nearly all internet services, our servers automatically generate standard technical logs when the app communicates with them. These logs may include your IP address, request timestamps, and device/request metadata. We use this information only for operating, securing, and debugging the Service. We do not use it for advertising, profiling, or tracking.

What we do not collect. DoubleQ does not use third-party analytics or advertising SDKs, does not track your location, does not access your contacts, and does not sell or share your personal information for advertising purposes.

2. How We Use Your Information

We use your information solely to provide and improve the Service:

  • To operate the app and store your competition, training, and title data
  • To authenticate your account and keep it secure
  • To calculate statistics and qualification tracking within the app
  • To respond to feedback and support requests
  • To maintain, debug, and secure our systems
  • To process subscription payments (handled by Apple; see Section 4)

We do not use your information for advertising, and we do not sell it to anyone.

3. Where Your Information Is Stored

Your data is stored and processed by the following service providers, each acting on our behalf:

  • Supabase — database, file storage (photos and course maps), and account authentication
  • Render — backend server hosting
  • Apple — app distribution through the App Store and TestFlight, and payment processing for subscriptions

When subscriptions launch, we will also use RevenueCat to manage subscription status. RevenueCat receives an account identifier and purchase information but not your competition data.

These providers maintain their own security and privacy practices. Data is encrypted in transit between the app and our servers.

4. Payments

Subscription payments are processed entirely by Apple through your App Store account. We never receive or store your payment card details. Apple's handling of your payment information is governed by Apple's own privacy policy.

5. Data Retention and Deletion

Your data is retained for as long as your account is active.

You can delete your account at any time from within the app (Settings → Delete Account). Account deletion is immediate and permanent: it removes your account, all dogs, runs, training sessions, titles, feedback, and all uploaded photos and course maps from our systems, and it deletes your login credentials. Deleted accounts cannot be recovered.

Backups. Our database provider maintains routine encrypted backups for disaster recovery. Data removed through account deletion may persist in these backups for up to 7 days before being permanently purged. Backups are not used to restore individual deleted accounts.

6. Security

We take reasonable measures to protect your information, including encryption of data in transit, authenticated access controls (every request to our servers is scoped to your verified account), and restricted administrative access. No method of transmission or storage is 100% secure, but we design the Service so that your data is accessible only to you.

7. Children's Privacy

DoubleQ is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, please contact us at help@doubleq.io and we will delete the account and associated data. Junior handlers under 18 should use DoubleQ only with the involvement and consent of a parent or guardian.

8. Your Rights and Choices

Regardless of where you live, you can:

  • Access your data — everything you've entered is visible in the app
  • Correct your data — edit dogs, runs, training sessions, and titles at any time in the app
  • Delete your data — use the in-app account deletion described in Section 5, or contact us
  • Contact us with any privacy question or request at help@doubleq.io

California residents. California law provides residents with rights regarding their personal information, including the right to know what is collected, the right to deletion, and the right to opt out of the sale or sharing of personal information. DoubleQ does not sell or share personal information as those terms are defined under California law. To exercise any right, contact us at help@doubleq.io or use the in-app deletion feature. We will not discriminate against you for exercising your privacy rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and notify you through the app or by email before the changes take effect. Continued use of DoubleQ after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy or your data:

Email: help@doubleq.io